Gerry’s dnata-achieving operational excellence strategy has been developed as a benchmark of adapting the best practices around the world.

Conference was held on 30th and 31st of July 2018 at Marriott Hotel, Karachi in which all the functional heads and station managers from all over the Airport’s on Pakistan from which Gerry’s dnata is operating including Islamabad, Lahore, Multan, Peshawar, Faisalabad, Quetta and Karachi participated. The conference was based on achieving enlightened operations with real results.

In 2 days of conference the management were trained, to significantly advance their company’s journey towards sustainable, operational excellence. Explore effective processes through in-depth discussion and a training session at Operational Excellence Conference. All the functional heads were taught adopting cost reducing continuous improvement activities which could deliver the organization exceptional results.

Furthermore, Integrated Management System (IMS) has also started to implement in Gerry’s dnata. It is a framework of policies, processes, procedures and techniques to monitor and continuously improve the company’s operational performance, with improvements coming from the structured management of operational risks.

In practice it’s a tool to support decision making, dnata Integrated Management System (IMS) is aligned to meet external stakeholder expectations identified by dnata as critical to its business and further integrates Health, Safety, Security, Environment and Quality Management Systems into one structured framework.

This Integrated Management System (IMS) is a step on the one dnata journey and its effectiveness hinges on its full implementation. Gerry’s dnata have its commitment to provide the resources required to successfully implement and embed the Integrated Management System (IMS) within their business.

Moreover, this conference provide them with an in-depth study of the global organization—a company that benefits from using zero-based thinking to identify to enhance the excellence of the workforce to maximize continuous improvement efforts.


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